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Review on GymDirect

T

thejamtin

New member
I'm always a little nervous when doing a transaction with an unknown company on the internet. I love to research other peoples experiences before I order and like to post my own up when I get particularly good or bad service.

Ordered a cable crossover machine from these guys on Tuesday, added in that I'm an AusBB member to the order form. Wednesday morning I have an email back from them to confirm my AusBB name for the discount, item dispatched Wednesday, arrived Thursday. 10% off to members, as advertised, easy transaction, no delivery hassles. All three boxes arrived promptly and undamaged. Cable crossover is now assembled and today I get to start a whole new range of exercises.

GymDirect get a thumbs up from me, I will definitely order from them again.
 
When you try and order multiple items on their website, it adds multiple postage costs.... user unfriendly.
[MENTION=626]The Hulk[/MENTION];
 
Last edited:
Hi BrisVegasGhost,

Sorry you have not been responded to, it's definitely not an acceptable level of service.
Please PM me or give a hint of your details so I can get it looked into right away, and also determine why nobody has responded to you.
Or email me - Adrian@gymdirect.com.au

Thanks for providing this feedback.
 
thejamtin said:
I'm always a little nervous when doing a transaction with an unknown company on the internet. I love to research other peoples experiences before I order and like to post my own up when I get particularly good or bad service.

Ordered a cable crossover machine from these guys on Tuesday, added in that I'm an AusBB member to the order form. Wednesday morning I have an email back from them to confirm my AusBB name for the discount, item dispatched Wednesday, arrived Thursday. 10% off to members, as advertised, easy transaction, no delivery hassles. All three boxes arrived promptly and undamaged. Cable crossover is now assembled and today I get to start a whole new range of exercises.

GymDirect get a thumbs up from me, I will definitely order from them again.
Click to expand...

Good to see a satisfied customer. Next step, order some protein powder and keep that smile on your dial. :)
 
The Hulk said:
Hi BrisVegasGhost,

Sorry you have not been responded to, it's definitely not an acceptable level of service.
Please PM me or give a hint of your details so I can get it looked into right away, and also determine why nobody has responded to you.
Or email me - Adrian@gymdirect.com.au

Thanks for providing this feedback.
Click to expand...

Hi Hulk,
Lilly emailed me this afternoon, she just overlooked the email but all sorted now. Thanks again
 
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